B2B Operations Manager, Food Industry

Job Description:

• Oversee daily operational activities to ensure efficient workflows, accurate execution, and timely completion of tasks.
• Manage customer orders from receipt through fulfillment, coordinating deliveries and ensuring customer requirements are met.
• Coordinate with international and local suppliers regarding procurement, shipments, inventory requirements, and delivery schedules.
• Work closely with warehouse teams to maintain accurate inventory records, efficient stock movement, and proper handling of food products.
• Monitor stock levels and support inventory planning to ensure product availability and operational continuity.
• Prepare, review, and maintain operational documentation, including purchase orders, invoices, billing records, shipment documents, and reports.
• Maintain accurate records relating to product information, supplier documentation, quality requirements, and operational processes.
• Coordinate with sales, customer service, logistics, and other internal teams to ensure seamless order processing and customer satisfaction.
• Monitor operational performance and identify opportunities to improve efficiency, accuracy, and service delivery.
• Support compliance with company policies, food safety requirements, quality standards, and documentation procedures.
• Assist with process improvements and implementation of operational best practices.
• Perform other related duties and projects as required by management.

Requirements:

• Proven experience in operations management, supply chain, logistics, procurement, or a related field.
• Experience working with inventory, order fulfillment, supplier coordination, and operational processes.
• Strong attention to detail with excellent organizational and administrative skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication skills with the ability to work effectively with suppliers, customers, warehouse teams, and internal stakeholders.
• Experience in the food, FMCG, import/export, or distribution industry is highly desirable.
• Understanding of quality standards, traceability, and documentation requirements within a food-related environment is an advantage.
• Proficiency with operational systems, inventory management tools, and Microsoft Office applications.
• Supply chain and operations coordination.
• Inventory and logistics management.
• Process improvement and problem-solving.
• Supplier and stakeholder management.
• Quality and compliance focus.
• Strong attention to detail.
• Effective communication and collaboration.

Benefits: